Operations review — hospitality venue in action
MIDDLE MANAGER IMPROVEMENT

Taking Your Middle Managers On The Road For One Day

REAL VENUES | REAL OPERATIONS | REAL IMPROVEMENTS

CLICK HERE TO BOOK THE DAY OR CALL US AT 0419 350 634
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Operations review in progress
What It Is

A FULL DAY. REAL VENUES. REAL INSIGHTS.

Get your middle managers out of the venue, visiting hospitality venues in the CBD and observing their operations.

7 hours
VISITING CBD VENUES
A full day experience
MIN 3 MAX 4
Participants
$350
Per Person
incl GST and all meals and beverages. (Excludes Alcohol)

WHO IT'S FOR

Assistant and Duty Managers, Team Leaders and Supervisors in Hospitality venues.

THE BENEFITS

Observe and critique other venues, compare operations, get new ideas and return with practical solutions

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Get your managers out of their immediate comfort zones to see what is happening in the broader number of venues.

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WHAT THE DAY INVOLVES

OBSERVE - ASSESS - CRITIQUE - COMPARE. THEN EVALUATE YOUR OWN BUSINESS

STAFF - OPERATIONS - AMBIENCE - CUSTOMER EXPERIENCE - NEW IDEAS

PEOPLE AND SERVICE

See how other venues engage staff and customers.

OPERATIONS

Observe systems, workflows and daily execution.

THE VENUE ITSELF

Compare cleanliness, layouts and atmosphere.

FOOD AND BEVERAGE

See how products are presented and sold and price points.

MANAGEMENT STYLE

Identifying styles and what works and does not work.

IDEAS TO TAKE BACK

Discuss and share key takeaways from the day.

REAL WORLD ANALYSIS

Assess and compare against your own operations.

OPPORTUNITIES

Find practical solutions that could be used in your venue.

WHAT MAKES THESE SESSIONS DIFFERENT


MORE THAN JUST A DAY OUT

60 Days of app based support at completion of the day
Daily operational reminders and tips
Practical solutions that can be implemented immediately
Why operations review works
What you receive
ONGOING SUPPORT AND REINFORCEMENT

60 DAYS OF APP BASED REINFORCEMENT

Keep the ideas and insights alive long after the day out.
Short reminders reinforce leadership skills, build confidence and improve workplace consistency daily.
Better habits create stronger managers delivering better teams every single shift consistently.
CLIENT FEEDBACK

Commentary from venues that
have attended our sessions

FEEDBACK FROM PARTICIPANTS

Fresh ideas we can actually use. The team came back motivated and focused. GAMING VENUE GM
Seeing other venues in action was invaluable to identify changes we could make. OPERATIONS MGR PUB GROUP
The day opened our eyes to see how others do it and gave us plenty to contemplate and discuss. CAFE MANAGER
The follow up app is great and allows us to keep everyone on track to make changes where needed. VENUE OWNER BAR AND CAFE
The Outcome

Better managers. Stronger operations.
MORE SUCCESSFUL VENUES.

New ideas and fresh perspectives.
Improved operational standards.
More confident managers.
Clearer leadership focus
Practical changes you can implement.
Ready to Get Started?

$350 pp. Min 3 Max 4 pax.
Includes all food and bev (excl alcohol) and APP.

CALL US FOR MORE INFORMATION 0419 350 634 BOOK YOUR DAY WITH US HERE

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